Submit your inquiry here.
The Process
Step One: Submit your inquiry form
Before paying the deposit for a custom piece, visit the inquiry form to get started. On this form, it'll explain the pricing for the piece, what's included, the terms of service for Solstice Artworks, and allows space for you to give us details on your vision for your piece. Be sure to read through this carefully.
Step Two: Schedule your consultation
Once you've submitted your inquiry form, schedule your consultation here. No payment required for the consultation. From there, you'll get a Google Meet link for the meeting. This meeting should take no longer than 15 minutes and is really just to solidify plans for the piece, go over estimated timelines for the piece, assess payment plans, and cover the basics overall.
Step Three: Submit your initial deposit, $70
When everything is agreed on, you'll be sent the link to submit your deposit! If you can't find the link in your email, you can access it here. You have the option to use credit/debit, Afterpay, Klarna, and Affirm. We're only accepting payments through the Solstice Artworks website. Your piece will not be started without the deposit submitted.
Step Four: Production Time, 2-4 weeks
Once the deposit is submitted, the piece will take anywhere from 2 week to 4 weeks to complete depending on the complexity of it, sometimes more. Timelines will be specific to your piece and will be shared with you accordingly. Photos of your piece in progress have the potential to be shared unless you explicitly state that you do not want this to happen.
Step Five: Final Review, Final Payment
Before the piece is sent out, a final watermarked photo of the piece will be sent to you for review. If you're happy with what you see, then your final payment link will be sent. If you did not include any add ons, you can use the final payment option listed on the site ($50), otherwise you will have a link unique to you. You have 1 revision/change session that can be made to your painting before it's sent out. After that revision, if you're still unsatisfied with your piece, you will be refunded.
Step Six: Shipping/Pickup
Shipping is done via UPS and USPS, standard domestic ground shipping. You'll recieve your tracking number as soon as the label is printed, and will be notified once the parcel is dropped at either the post office or the UPS Store (we do not use UPS drop-off locations). Once the parcel is dropped off, refer to the tracking information provided by the delivery provider. If your piece arrives damaged, broken, or doesn't arrive at all, use the contact form on our site or email us directly at [email protected] and we'll work to rectify the situation.
We offer free local pickup within the Hamtpon Roads and Peninsula (Norfolk, Portsmouth, Chesapeake, Virginia Beach, Hampton, Newport News, Suffolk, Poquoson, and Williamsburg). We also offer local delivery for a flat fee of $20.00.
Last, enjoy your new piece, custom and unique to you! Get started here to submit your inquiry.
Examples of Taylor Parsons, DBA Solstice Artworks' Art: Both digital and hand painted canvas works, with a few of the celebrity portraits I've had the pleasure of doing/delivering.
